Consulting · AI Automation

Data, product and AI expertise to run your operations smarter.

We help companies deliver data and product projects, and we build AI-powered tools that automate IT operations, starting with level-1 support.

Get in touch

Consulting

Hands-on expertise as consultant and product owner, from scoping to delivery.

Data platforms & reporting

Data pipelines, cross-platform transfers and automated reporting on modern stacks such as Databricks and Snowflake.

Product ownership

Turning business needs into clear specs and user stories, managing backlogs and steering delivery with technical teams.

AI process automation

Identifying repetitive processes and automating them with AI: document generation, analysis and internal assistants.

Automated IT Run

An AI-powered run tool built on Claude that fully replaces level-1 support, with human escalation for edge cases.

Intake

Reads every incoming request, whether from tickets, emails or chat.

Classify

Sorts each request by type and priority.

Resolve

Answers user questions directly, based on your own documentation.

Route & track

Redirects real incidents to the dedicated team with a pre-filled diagnosis, and tracks them until resolution.

Learn

Every human intervention feeds back into the system, so it handles more cases autonomously over time.

Lower run costsLevel-1 support handled automatically.
Faster resolutionIncidents reach the right team with context.
Always improvingThe system learns from each escalation.

Let's talk

A project, a question about automating your run? Write to us.

m.dheilly@datadvisor.net